We collect the following information when you use eratetracker.com:
Name, email address, phone number, role, and organization when you register.
Pages visited, features used, AI features invoked, and timestamps of activity.
E-rate program data including BEN numbers, FRN records, funding amounts, and discount rates associated with your district account.
Billing and payment information processed through Stripe. We do not store full credit card numbers on our servers.
We use collected information to:
We do not sell your personal information to third parties. We do not allow advertisers to target you based on your Platform activity.
The Platform uses the following public data sources:
These are government public domain datasets. No personal information is obtained from these sources.
We share your information only with:
We require all third parties to protect your information consistent with this Policy.
When you use AI features, prompt content is transmitted to Anthropic's API for processing. This may include district names, BEN numbers, FRN details, and other program information. By using AI features you consent to this transmission. Anthropic's privacy policy is available at https://www.anthropic.com/privacy. We do not transmit personally identifiable student information to any AI provider.
We retain your account data for the duration of your subscription plus 90 days after cancellation. You may request deletion of your account data by contacting us.
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. No system is completely secure. We are not responsible for unauthorized access resulting from your failure to protect your credentials.
The Platform is not directed at children under 13. We do not knowingly collect information from children. Student personally identifiable information (PII) is not collected or processed by the Platform.